PRIVACY AND COOKIES
Privacy & Management of Personal Data
Fortune Forge Limited, which runs GreatSlots, value that you entrust your information with us, and we want to be completely transparent about what we do with it. In this text we describe our policy regarding games, applications, software, websites, APIs (application programming interfaces), products, and services (the “Services”). Our starting point is that you should never be surprised by what we do with your information.
The following text contains information about what data we collect, how we use it, how you can control that data, and how we protect your personal information. If you have any questions regarding our Privacy Policy, please feel free to contact us at [email protected].
INFORMATION, PURPOSE AND STORAGE
We collect the following data when you use our Services:
- Information
- Description and purpose
- Storage
Account information:
- Name
- Date of Birth
- Phone number
- Address
This information is necessary to create an account and for us to be able to deliver the Services.
6 years after you closed your account. Some information is stored for 10 years in accordance with the rules for taxation and accounting.
Customer Due Diligence Information:
- Occupation
- Source of income
- Proof of legal assets
- Politically exposed person (PEP) status
- International and / or financial sanctions
- Holding of a company or property
- Court decisions
- Insolvency
- Taxation information
We may collect information about your background from you directly or with the help of publicly available information for AML / CTF purposes or to fulfil our duty of care.
6 years after you close your account. Some information is stored for 10 years in accordance with applicable regulation.
Information about self-exclusion
You can self-exclude by contacting us, in which case such information is collected to meet your request.
Information on self-exclusion is saved as long as necessary to fulfil the request.
User information:
- Which games you prefer to play
- Transaction History
- How you interact with the Services
- Information about which devices and / or computers you use the Services with
- IP addresses
- Browser
- Language
- Operating System
- Referring website / pages you visited
- Location Information
- Information from cookies
This information is used to improve your gaming experience, or to enable some of the Services’ features.
We use the information we collect to improve and optimize the Services and to create new Services. For example, we may use the information in troubleshooting to protect against future problems, perform data analyses and tests, conduct investigations, and create new features and services.
2 years after the information is collected.
Information you provide
If you contact us to ask questions, participate in a survey, contest or offer, we will also collect the information you provide in connection with this, such as your name, contact details, and any messages.
2 years after the information is generally collected, but depending on the nature of the communication, we may need to save it longer.
SPECIAL CATEGORIES OF PERSONAL DATA
We do not collect any specific personal data categories about you (this includes information about your race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political views, union membership, health information, genetic and biometric data). We also do not collect information about convictions in criminal cases and crimes. However, we cannot exclude that you submit such information in communication with us and that this information is then processed through our contact with you.
SAFETY AND STORAGE
We have strong security measures in place to keep your personal information secure, e.g. encryption and information security policies. Access to your personal data is limited to individuals who have a legitimate need to access it. We have established procedures to deal with any suspected personal data incidents and we will be required to notify you and all applicable authorities in case of an incident.We use SSL encryption algorithms to protect your payment and card information just like most of the world’s largest banks and financial institutions.
COOKIES
Our site uses cookies. A cookie is a small piece of software that is sent to your browser. Thanks to cookies, we can collect information on how to use our Services and provide a user-friendly Service.
THIRD PARTY SITES
Our website will contain links to both local and / or international third-party websites (with their permission). These links and the information on these sites do not belong to us, so we do not take responsibility for those sites, their content, services, offers, etc. When you visit third-party sites, such sites’ own privacy policy applies.
HOW WE COMMUNICATE WITH YOU
We use your information when we need to send service messages to you and when we reply to you after you have initially contacted us. We also use your information to inform you about new features and products that we believe you would find interesting. You can control what marketing we send to you by contacting customer service or by unsubscribing from our newsletters. Keep in mind that data transmitted on the Internet can be sent across national borders, though sender and receiver are in the same country. This may result in yourr emails to us containing your personal information may be transmitted through a country where the data security is not equal to the country in which you reside.
HOW WE SHARE INFORMATION
We share information with partners who handle data for us in accordance with our instructions, under the rules of this policy, and the applicable legislation. These partners provide us with global services, such as information technology, payments, marketing, data analytics, research and market analysis. We cooperate with partners who provide analytics and advertising services to us. Thanks to this, we get help understanding how users interact with the services, with our ads on the Internet, and measure the performance of such ads. These companies may use cookies and similar technology to collect information about your interaction with the Services and other websites and applications.
We may share impersonal information that has been set up to de-identify individuals.
CONTACT INFORMATION
Fortune Forge Limited
Province San Jose, county fifty Montes de Oca, district one San Pedro, Los Yoses, eighth and tenth Avenues, Street thirty-nine, second office to the right, grey front
Costa Rica
POLICY UPDATE
We update our Privacy Policy to keep the information accurate. If the updates mean we need new consent from you, we will ask for it.
Last updated 08.10.2021.
COOKIES
What are cookies?
Cookies are a tool to help your browser remember your information on the site, making it easier to give you the content you want. At the core, they are just small bits of text and numbers that are downloaded to your device.
What do we use the cookies for?
Cookies are a vital part of the everyday functioning of a lot of online content. Cookies help your browser to remember information, and identify you as a user, so that we can keep you logged in. Cookies also help prevent fraud, for example by detecting fraudulent deposits from the same computer, and just to enhance your overall experience by showing you content that is suited to you.
We do not, nor do companies we work with, sell personal data collected from cookies to other companies. When data is transferred to a third party, it is done in accordance with our Privacy Policy.
What cookies does GreatSlots use?
The following cookie categories depict the different cookies utilized in our website. Please note that the names of the various cookies, pixels and different technologies used may change over time.
The 2 sorts of cookies that we use:
Strictly necessary cookies:
Anonymous cookies that permit guests to visit and explore around our site, utilize its features and functions. Preferences and data collected is used for security, fraud and client support purposes. Due to security and regulatory requirements related to online payments some performance and functional cookies are included in this category. The information collected will not be used for advertising and targeting purposes.
Advertising cookies:
Anonymous cookies that assist us with improving our site by gathering data about how visitors use and behave in our site. They help us remember our visitors and understand which content is most relevant to them. By storing and sharing this information with advertisers and other organisations we try to provide relevant advertising and the best experience based on visitor preferences.
What are the choices regarding cookies?
You can change your settings any time by visiting the Cookie Settings page. Aside from that modern browsers allow users to manage their cookies and browsing history. A user can access the browser settings in desktop, mobile or tablet and decide to clear cookies and even browser history. Based on the user’s decisions, browsing history, website cookies and preferences can be cleared and deleted. You can read more about the above mentioned choices and settings for the most used and popular browsers in the links below:
Even more information about cookies and settings you can visit: www.allaboutcookies.org
For various EU opt out options available, you can also visit: www.youronlinechoices.eu